Claims & Assistance

Looking for more information about van insurance claims & assistance? We are here to help. Having to make a claim can be a daunting task so we have some helpful tips to get you through the process as quickly as possible. Remember if you need assistance or if there is something you are unsure about call Insure My Van on 016606900. We have also listed the emergency and claims numbers below.

If you’re involved in an accident

First and most important is to make sure you and others involved in the accident are safe. If there are any injuries contact the medical emergency services.

  • You must, by law, stop.
  • Report the incident to the Gardai.
  • Check to see if anyone is hurt or injured and if needed call an ambulance.
  • Don’t admit responsibility.
  • Before the vehicles are moved. Take photos of the scene, showing where the incident took place and any damage that your vehicle and any other vehicles sustained
  • Make sure to get the following details from the third party involved and supply them with your information: Name, address and phone number // Vehicle make and model // Registration number // Insurance company // Policy number. Take a picture of their insurance windscreen disc.
  • Contact your insurer as soon as possible while the details are fresh in your mind. The Van Insurance claims numbers for each insurer are listed below.

Van Insurance Claims

If you need to make a claim or report an incident on your policy, please contact the emergency claims number listed below. Check your insurance certificate to confirm the insurance company and then contact the insurance via their claims number.

Breakdown Assistance

If your policy includes breakdown assistance, check your van insurance certificate for your policy number and contact the breakdown number from the list below.

Make a Windscreen Claim

If you have windscreen cover and need to make a claim for a broken or cracked window, check your insurance certificate for the correct insurer and your policy number and contact the preferred windscreen provider from the insurance companies listed below.

van insurance claim & assistance
Insurance Company Claims Windscreen
Allianz 1800 779 999 01-4090900 n/a
MIS 018044328 018044328 018044328
AXA   0818736524 01-4090900  0818736524
Aviva 1800 565 556 01-4090900 1800 448 888
Liberty 1800907679 01-4090900 1800907679
Kennco 01 499 4600 01-4994600 01-4994600
Ornella 053 9180313 01-4606905 1800 806 800
Zurich  0818208408 01-4090900  0818208408
Wrightway 053 9167100 01-4090900 n/a